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01_​ChurnAnalysis

Churn Analysis

This workflow clusters telco customers using the k-Means algorithm. As in all exploratory data mining, it is unknown beforehand what number of clusters will be appropriate, therefore the workflow allows the user to specify a range for the number of clusters to calculate. Each set of clusters has its cluster centers and variances presented both as a report and written automatically into a spreadsheet.


This workflow indentifies clusters of telecommunication customers using k-Means. Read and filter data Specify minimum/maximum k-clusters Reporting In order to see the reportexecute the entire workflow andthen click "Open the report"button in the toolbar. Clustercenter StatisticsCluster StatisticsFor each kMinimum kMaximum kFilter first 7 colschurn data; 3333 rows Data to Report Data to Report Interval Loop Start Loop End (2 ports) Cluster Statistics k-Means IntegerConfiguration IntegerConfiguration Column Filter Excel Reader Excel Writer This workflow indentifies clusters of telecommunication customers using k-Means. Read and filter data Specify minimum/maximum k-clusters Reporting In order to see the reportexecute the entire workflow andthen click "Open the report"button in the toolbar. Clustercenter StatisticsCluster StatisticsFor each kMinimum kMaximum kFilter first 7 colschurn data; 3333 rowsData to Report Data to Report Interval Loop Start Loop End (2 ports) Cluster Statistics k-Means IntegerConfiguration IntegerConfiguration Column Filter Excel Reader Excel Writer

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