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KNIME_​Challenge11_​Tkt_​Mean_​Time

Challenge 11: Mean Time to Close a TicketLevel: EasyDescription: Your support team would like to get some insight into thequality of their service and they ask you to analyze their support data. As afirst step, they would like to find out how the time to answer a supportticket is distributed, and what the mean of this distribution is. Help yoursupport team by using the dataset included in this challenge to (1) plotthis time distribution as a histogram, and to (2) calculate its mean. Ticket tableCreated ANDClosedCreated to ClosedinMinutesNode 4Some tixNOTClosed(REMOVE)Node 6 Table Reader String to Date&Time Date&TimeDifference Histogram Missing Value Data Explorer Challenge 11: Mean Time to Close a TicketLevel: EasyDescription: Your support team would like to get some insight into thequality of their service and they ask you to analyze their support data. As afirst step, they would like to find out how the time to answer a supportticket is distributed, and what the mean of this distribution is. Help yoursupport team by using the dataset included in this challenge to (1) plotthis time distribution as a histogram, and to (2) calculate its mean. Ticket tableCreated ANDClosedCreated to ClosedinMinutesNode 4Some tixNOTClosed(REMOVE)Node 6Table Reader String to Date&Time Date&TimeDifference Histogram Missing Value Data Explorer

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To use this workflow in KNIME, download it from the below URL and open it in KNIME:

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Created by: samja
Created at: 2022-04-06
On NodePit since: 2022-04-07
Last update: 2024-05-01
Created with KNIME version: v4.5.2

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