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Customer Identification via Email Content Matching (Data App)

<p><strong>Fault-Tolerant Customer Lookup from Unstructured Data</strong></p><p>This Data App demonstrates how the <strong>M|Box Table Indexing</strong> nodes can be combined with LLMs to find records in large datasets using unstructured text data.</p><p>The Customer Lookup Data App:</p><ul><li><p>Loads a dataset containing 100,000 customer records, including names, phone numbers, addresses, and other attributes.</p></li><li><p>Builds a multi-field search index using the <strong>Table Indexer</strong> node to enable efficient and robust lookup across multiple customer attributes.</p></li><li><p>Uses the LLM-powered <strong>Document Entity Extractor</strong> component to extract relevant customer metadata from a user-provided email.</p></li><li><p>Matches the extracted information against the indexed dataset using the <strong>Table Index Matcher</strong> node to reliably identify the correct customer record.</p></li></ul><p>M|Box's fast, fault-tolerant indexing enables reliable customer identification, even when the input contains typos, incomplete information, or minor inconsistencies introduced by user input or LLM-generated metadata.</p>

URL: exorbyte GmbH https://exorbyte.ai/
URL: exorbyte/KNIME https://exorbyte.ai/knime

OpenAI API Credentials

Please enter your username and API key in the Credentials Configuration node

Local LLM Credentials

Use a local LLM for the Agent via Ollama.

👉 See Roberto Cadili's workflow for further explanation.

Request/Activate Exorbyte License

Request and register your exorbyte license before running any M|Box nodes.

If you do not have an active license, within the License Requester:

  1. Choose Demo (30 days) or Production.

  2. Enter your email (and Customer Token if production).

  3. Execute the node – it sends a secure request to the exorbyte team.

  4. When you receive the .lic file, reopen the node → Use available license fileand run the node

Afterwards, or if you already have an active license, run License Activator

⚠️ Each KNIME installation or Hub environment needs its own license

👉 See full exorbyte License Activation Guide

Customer Lookup via Email

Enter a customer email in the data app and find the details belonging to the customer.

Create Indexed Data

We use Table Indexer node to prepare our Indexed Data

Customer Identification via Email
OpenAI LLM Selector
Request exorbyte License
License Requester
OpenAI Authenticator
Full Customer Data
CSV Reader
Credentials Configuration
Expand Umlauts
Character Mapper
OpenAI Authenticator
Creating Index DB
Table Indexer (Labs)
Activate exorbyte License
License Activator
Credentials Configuration
OpenAI LLM Selector

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