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Challenge 11 - Mean Time to Close a Ticket

Challenge 11 - Mean Time to Close a Ticket
Challenge 11: Mean Time to Close a Ticket Description: Your support team would like to get some insight into the quality of their service and they ask you to analyze their support data. As a first step, they would like tofind out how the time to answer a support ticket is distributed, and what the mean of this distribution is. Help your support team by using the dataset included in this challenge to(1) plot this time distribution as a histogram, and to (2) calculate its mean. READ DATASET BUILD DASHBOARD Read ticket_data.tableTable Reader Component Challenge 11: Mean Time to Close a Ticket Description: Your support team would like to get some insight into the quality of their service and they ask you to analyze their support data. As a first step, they would like tofind out how the time to answer a support ticket is distributed, and what the mean of this distribution is. Help your support team by using the dataset included in this challenge to(1) plot this time distribution as a histogram, and to (2) calculate its mean. READ DATASET BUILD DASHBOARD Read ticket_data.tableTable Reader Component

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