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01_​ChurnAnalysis

Churn Analysis

This workflow clusters telco customers using the k-Means algorithm. As in all exploratory data mining, it is unknown beforehand what number of clusters will be appropriate, therefore the workflow allows the user to specify a range for the number of clusters to calculate. Each set of clusters has its cluster centers and variances presented both as a report and written automatically into a spreadsheet.


This workflow indentifies clusters of telecommunication customers using k-Means. Read and filter data Specify minimum/maximum k-clusters Reporting In order to see the report execute theentire workflow and then click "Open thereport" button in the toolbar. Filter first 7 colsClustercenter StatisticsCluster StatisticsFor each kchurn data; 3333 rowsMinimum kMaximum k Column Filter Data to Report Data to Report Interval Loop Start Loop End (2 ports) Cluster Statistics k-Means Excel Reader (XLS) IntegerConfiguration IntegerConfiguration Excel Writer (XLS) This workflow indentifies clusters of telecommunication customers using k-Means. Read and filter data Specify minimum/maximum k-clusters Reporting In order to see the report execute theentire workflow and then click "Open thereport" button in the toolbar. Filter first 7 colsClustercenter StatisticsCluster StatisticsFor each kchurn data; 3333 rowsMinimum kMaximum k Column Filter Data to Report Data to Report Interval Loop Start Loop End (2 ports) Cluster Statistics k-Means Excel Reader (XLS) IntegerConfiguration IntegerConfiguration Excel Writer (XLS)

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